You probably know an executive search engagement takes time and represents a real investment. But what exactly happens between contract signature and the new executive walking into your offices?
Here is the concrete unfolding of an engagement, phase by phase and what happens beyond, in the months that follow.
The misconception to clear up first
Many companies imagine executive search as a service where the firm "calls its network" and presents a few names. That is wrong and dangerous.
A real executive search engagement looks more like a structured consulting research project: market analysis, competitive mapping, systematic sourcing, rigorous evaluation, decision support. The consultant's personal network is only a starting point.
This level of rigour is why the process takes time. If a firm promises faster, it is usually at the cost of depth.
Phase 1 · Brief and strategy
This is the most important phase of the mandate. It is also where most failed recruitments are set up: a poorly calibrated brief produces a shortlist that never converges.
What the firm does
- Calibration workshop with the decision-maker (CEO, MD, board chair depending on the role) and the HR sponsor.
- Strategic context analysis: why this role? What business stake? What internal culture? What political constraints?
- Target profile definition: precise mission (vs. generic job description), expected outcomes, key competencies, behavioural traits, required vs. desirable experience.
- Sourcing strategy: where to search (target companies, geographies, adjacent sectors), how to approach, market compensation calibration.
Your role as client
Be fully available and honest about the context. If the previous person in the role failed, explain why without embellishing. If the board is not aligned on the profile, say so. If the budget is tight, be transparent. An approximate brief produces an approximate shortlist.
The trap to avoid
Asking the firm to "just launch the search, we'll see later". Without a solid brief, you are paying for a search that will never converge.
Phase 2 · Sourcing and long-list
This is the most visible phase but paradoxically the least critical. The foundation work was done in phase 1; here it is execution.
What the firm does
- Market mapping: systematic identification of all companies where potential candidates may be found. For a C-level pharma role in Basel, that can mean dozens to hundreds of companies.
- Direct approach of potential candidates via the consultant's network, LinkedIn, cross-referencing. No public posting: an executive search role is never publicly advertised.
- Initial phone or video interviews to qualify interest and potential fit.
- Long-list presented to the client: typically ten to fifteen qualified profiles.
- Calibration validation: the long-list is also a brief test. If the client reacts "no, not at all this", the brief needs refining.
Your role as client
- React quickly to the long-lists presented. A delay on your side is an equivalent delay at the end of the mandate.
- Give qualitative feedback: not just "yes/no", but "too technical not enough management" or "interesting profile but too junior". This feedback refines the rest of the sourcing.
The trap to avoid
Wanting to short-circuit and meet long-list profiles directly. You are not supposed to see a dozen candidates, that is precisely why you are paying a firm. Seeing all profiles dilutes your time and compromises the funnel.
Phase 3 · Assessment and shortlist
This is where the real value of the firm reveals itself. A bad firm presents CVs. A good firm presents assessments.
What the firm does
- In-depth interviews with the profiles retained from the long-list. Structured format with scoring rubric.
- Psychometric assessment of finalists via certified tools: Hogan, SHL OPQ32, TMS based on MBTI typology, Central Test (Holland typology) and CTPI-R, DISC. Tools are chosen based on the stakes (leadership, team dynamics, decision-making, etc.).
- Reference checks on finalists: several references per candidate, including at least one "unfavourable" reference (a former colleague with whom things were tense, to understand friction zones). These references are delivered as analysis, not verbatims.
- Final shortlist composition: 3 to 5 candidates with complete assessment report (strengths, watch points, fit with brief, recommendation).
Your role as client
- Study the assessment reports seriously before the interviews. This is not marketing, it is decision material.
- Conduct final interviews with a prepared framework (on the key role stakes, not a generic biographical interview).
- Involve 2-3 different people on the client side: final decision-maker + 1 or 2 future peers. Too many interviewers = diluted decision.
The trap to avoid
Confusing "I have a good feeling" with "this is the right candidate". Gut feeling is wrong regularly at this level. Psychometric assessments and structured references correct this bias, use them seriously.
Phase 4 · Final selection and negotiation
What the firm does
- Comparative debrief of finalist candidates to the client.
- Decision support: comparative analysis, watch points, scenarios.
- Negotiation: the firm often interfaces between client and selected candidate on the package (compensation, departure conditions from current employer, start date). This is the most delicate phase emotionally.
- Logistical coordination: contract signature, onboarding preparation.
Your role as client
- Decide quickly once final interviews are complete. Too much time before the decision and you risk losing the finalist to a counter-offer.
- Honour your commitments on the proposed package. A downward renegotiation after verbal agreement burns trust immediately.
Phase 5 (often forgotten) · Post-signature follow-up
This is the phase that separates a real executive search firm from a CV broker.
What the firm does (at ITalent for example)
- Integration follow-up at 1 month: separate meetings with candidate and client to identify first frictions.
- Follow-up at 2 months: adjustments if needed.
- Follow-up at 6 months: probation review, validation of the relationship's sustainability.
- Follow-up at 1 year: annual review of role taken and business impact.
These milestones are not marketing. The majority of early departures play out in the first months and a structured follow-up dramatically reduces this risk.
Your role as client
- Receive the consultant at each milestone (in person or video).
- Do not hesitate to flag frictions early: the firm can intervene as a trusted third party.
Anecdote · the mandate that lasted longer than planned
A Swiss industrial group looks for its new Country Director Switzerland. Initial brief: 100% local profile, trilingual FR/DE/EN, prior CEO experience mandatory, identical sector. At first glance: a few theoretical candidates on the Swiss market.
After a full sourcing cycle, the picture is stark: of the profiles strictly matching the brief, most have just left their previous role in difficult conditions, some are not mobile and one is already in advanced discussion with a competitor.
The firm comes back to the client: "The brief as defined is not executable. Three options: (a) wait for the market to move, (b) widen the sector criterion to an adjacent sector, (c) accept a profile without prior CEO experience but with a strong operational track record."
The client chooses option (c). The mandate continues. The eventual successful candidate, without prior CEO experience but with an exceptional operational background, takes office and delivers, several years later, the best performance of the group on this perimeter.
Lesson: a mandate that takes longer than planned is not a failure. A mandate that delivers a bad candidate on time is.
The ideal mandate does not exist
All mandates face friction: an evolving brief, a candidate who withdraws, a tense negotiation, delicate political timing. The quality of a firm is not measured by the absence of friction, it is measured by how it handles it.
Ask yourself the right question before signing: "Do I want a firm that executes my brief or a firm that challenges me when my brief is not working?"
Sources
- Bowdoin Group · Executive Search Process: standard milestones of an executive search mandate.
- Excelon Associates · Executive Search Process Step by Step: breakdown of phases and firm-side activities.
- The Good Search · Steps of the Executive Search Process: reference for phases and deliverables.
- AESC · Methodological standards: professional framework for sourcing, assessment and reference phases.
- ITalent data (i-talent.com): post-signature support protocol at 1, 2 and 6 months then 1 year, assessment methodologies Hogan, OPQ32, TMS, Central Test, CTPI-R, DISC.
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Frequently asked
Questions on this topic.
- How long does an executive search take?
- A serious executive search mandate takes time. Beyond candidate signature, a rigorous firm continues post-integration support across multiple milestones up to one year. The total duration depends on the rarity of the target profile, the maturity of the candidate market and the responsiveness of the client throughout the engagement.
- What are the phases of an executive search engagement?
- Four phases: (1) brief and strategy, calibrating the target profile with the client; (2) sourcing and long-list, identifying passive candidates and initial contacts; (3) evaluation and short-list, interviews, psychometric assessment, reference checks; (4) final selection and negotiation. Post-integration follow-up then starts and extends across multiple milestones.
- What is the client's role during an executive search engagement?
- The client is active throughout the mandate: co-building the brief in phase 1, validating the sourcing strategy, providing rapid feedback on long-list profiles, conducting final interviews, formalising the offer. A responsive and engaged client significantly streamlines the engagement. An absent or erratic client lengthens it.
- How many candidates are presented to the client?
- For a standard executive mandate, a rigorous firm presents 3 to 5 final candidates in the shortlist, after evaluating between 80 and 150 profiles in the long-list and conducting several dozen in-depth interviews. The shortlist is the result of a very broad sourcing funnel. Be wary of a firm presenting fewer than 3 or more than 7 final candidates.
- What happens after the candidate signs?
- Signature is not the end of the mandate. A good firm supports integration over multiple milestones. At ITalent for example: follow-up at 1, 2 and 6 months then at 1 year. At each milestone, the consultant meets separately with the candidate and the client to identify any friction or necessary adjustments. This phase is crucial.
- What surprises can arise during a mandate?
- The most frequent surprises: (1) the brief evolves mid-mandate after market contact; (2) a shortlisted candidate withdraws at the last minute (personal change, internal counter-offer); (3) the client introduces a new criterion after the first interviews; (4) salary negotiation exceeds the initial budget. A good firm manages these situations without additional billing.
